1. Introduction
These Terms of Service ("Terms") govern your use of services provided by Pantheré User Acquisition Ltd. By engaging our services, you agree to be bound by these Terms.
2. Services Provided
Pantheré UA offers social media marketing services, including but not limited to:
- Paid advertising strategy and execution (Meta, Google)
- Organic social media growth strategies, including but not limited to affiliate marketing, influencer marketing, clipping, and lean marketing
Specific deliverables are outlined in individual service agreements signed with each client.
3. Engagement & Payment
Services are custom and commence only after a formal agreement and initial payment. Payment terms and schedules are defined in the contract with each client.
All services are custom-priced. We confirm scope, deliverables, and total cost before any payment is collected. All prices are exclusive of taxes unless stated otherwise.
4. Fulfillment Policy
All services are delivered digitally. There is no physical product or shipping. Timelines and deliverables are agreed upon during onboarding. Delays caused by the client (e.g., late feedback or approvals) may impact delivery timelines.
5. Refund Policy
Due to the custom and time-intensive nature of our services, all payments are non-refundable once work begins. If you believe there is an issue with service quality, please contact us at info@panthereua.com and we will make every reasonable effort to resolve the concern.
6. Client Responsibilities
Clients agree to:
- Provide timely access to necessary accounts, assets, and feedback
- Review deliverables and respond within agreed timelines
7. Intellectual Property
Upon full payment, the client receives the rights to use the delivered ad creatives and strategy materials. Pantheré UA retains the right to showcase work as part of its portfolio unless a separate NDA or exclusion is agreed upon.
8. Limitation of Liability
Pantheré User Acquisition is not liable for:
- Un-approved content published by third parties and/or resulting liabilities
- Failure to meet projected performance unless explicitly guaranteed in writing
9. Termination
Either party may terminate the agreement with notice as specified in the contract. Upon termination, the client is responsible for all outstanding payments for services rendered.
10. Governing Law
These Terms are governed by the laws of Goa, India.
11. Contact
For questions regarding these Terms, email us at: info@panthereua.com